Privacy Policy
Last updated: June 2025
1. Information We Collect
We collect information you provide during registration (phone number, email), usage data (call history, session duration), and device information (OS, device model).
2. How We Use Your Information
- To provide and improve the Frenly service
- To process payments and maintain your wallet
- To send notifications about calls and account activity
- To ensure safety and prevent abuse
- To comply with legal obligations
3. Data Storage & Security
Your data is stored on Firebase (Google Cloud) servers with encryption at rest and in transit. We implement industry-standard security measures to protect your information.
4. Anonymity
Frenly is designed to protect your identity. Your real name and personal details are never shared with buddies or other users during calls.
5. Third-Party Services
We use the following third-party services:
- Firebase — Authentication, database, analytics
- Agora — Voice call infrastructure
- Cashfree — Payment processing
6. Data Retention
We retain your data for as long as your account is active. You may request deletion of your data by contacting us or deleting your account from the app.
7. Your Rights
You have the right to access, correct, or delete your personal data. You can also opt out of marketing communications at any time.
8. Cookies
Our website uses essential cookies. See our Cookie Policy for details.
9. Children's Privacy
Frenly is not intended for users under 18. We do not knowingly collect data from minors.
10. Contact
For privacy-related inquiries: privacy@frenlyapp.in